Managed Services For Mining Sites
Your Equipment, Our Expertise: It's a Winning Combination
Stress Less, Mine More
It can be tough to manage everything at a mining site by yourself. Let us help.
With roots in Bitcoin mining since its origin, our team has grown with this industry over the last decade and can use their expertise to help you adapt to the challenges of this ever-changing space. Every mining site is different, which is why we offer comprehensive site management packages that can be customized to fit the needs of your site.
SustainHash is a trusted service provider for the bitcoin mining industry, delivering end-to-end site management solutions designed to maximize uptime, efficiency, and profitability for operations of every scale. From initial buildout and ongoing maintenance to power strategy and compliance oversight, our team brings deep industry expertise to every site we manage.
Our Services and Solutions
Our team has experience in a wide range of site setups and can offer our services on the following and more:
Gas-powered mining sites
On grid mining sites
Network design
Site deployment
System management
Remote monitoring
Miner & parts sourcing
Our Managed Services Packages
Integrated Services
- 24/7 Monitoring
- Dedicated monitoring staff
- Custom, state-of-the-art monitoring software
- Dedicated point of contact
- Custom & real-time hashrate optimization
- Gas generator adjustments for power optimization
- Real-time curtailment for power arbitrage
- Priority status for repair work
Collaborative and Fully Managed Services
- Monitoring and management by the SustainHash site team
- Site management software
- Managed onsite inventory for fast maintenance
- Network monitoring & management
- Basic part swaps & troubleshooting – parts cost not included
- 15% discount on parts
- 25% discount on repair services
- Camera & environment monitoring
- Managed inventory
- On-site repair centre available
- On-site and on-call staffing
- Site origination, design, and construction
- Negotiable repair and parts pricing
- custom solutions
Service Terms Explained
A more in-depth explanation of some of our services. If you have further questions, please feel free to reach out. We’re happy to explain.
Troubleshooting miners to find a high-level diagnosis of any potential issues they have.
We can install and monitor cameras onsite as an additional security measure.
We can build custom dashboards to monitor every aspect of an operation, including power usage, generator alerts, network statistics, and more!
Temperature monitoring, air pressure monitoring, humidity monitoring, etc.
If your container has an exhaust fan, our technicians are trained to diagnose and fix any possible issues that may arise.
Included with every plan, we will either clean the containers’ filters or can replace them on a regularly scheduled site maintenance plan. Filters are an additional charge, prices can vary based on containers.
Replacing basic items on a miner such as fans, power supplies, or control boards without the miner ever leaving site.
We will manage the inventory of parts and supplies on-site. This ensures a faster turnaround time for miners requiring basic maintenance.
We use industry-standard miner operations management software to operate our clients’ sites. We are responsible for all costs and labor associated with this service.
Fans, Power supplies, Control boards, etc.
Bitcoin mining isn’t always as simple as “just plugging in a miner.” We have professionals who know how to architect and administrate proper network configurations for efficient operations.
Our team will closely monitor your site to ensure optimal operation of the miners. We can do this from anywhere in the world, whether our technicians are on-site or not.
We are always available to troubleshoot and fix problems with sites.
Setup fees include labor for racking miners, power cables for each miner, ethernet cables for each miner, running both sets of cables to each miner, and configuration once powered.